Need Help? Contact Us

If you have any questions or need assistance, please contact us using the inquiry form below.

You can also submit membership cancellation requests through this form.

Contact via Form

Go to Contact Form

You will be redirected to the Pandanet contact form.

QHow can I cancel my subscription?

APlease log in from the page below, go to Membership, open Customer, and click “Cancel Subscription” to complete the cancellation process.
Please note that your membership will remain active until the end of your current billing period after the cancellation is completed.
 Go to the Sign In page

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QForgot your ID?

AYou can check your ID from your profile after signing in on the member sign-in page.
 Go to the Sign In page

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QForgot your password?

APlease use the “Forgot password” option on the member sign-in page to reset your password.
 Go to the Sign In page

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QForgot your membership number?

AAfter signing in on the member sign-in page, you can check it under “Account” → “Manage Your Data.”
 Go to the Sign In page

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